HNS provides life-sustaining emergency and basic needs.
All services are considered on a case by case basis and eligibility is determined by HNS guidelines and based on availability of funds and resources.
- Food baskets-a week’s supply of groceries based on family size
- Prescription assistance
- Clothing & Household needs- clean and seasonal clothing and shoes, bedding, small household items and toys/books for children
- Utility assistance
- Gas vouchers and bus tokens for conformable medical or job related appointments
HNS also provides services that help to support the whole person in their time of need including:
- Holiday programs
- Educational programs on finances, parenting skills, cooking skills
- Shelter programs
- Advocacy and navigation assistance
- Special programs for children: Back-to-school event, birthday closet, Christmas store
YOUR FIRST VISIT TO HNS
What to Expect
HNS establishes and maintains a household file for every client/client family that we served. Your file will be created at your first visit with us. Please read the information below about what to bring to your appointment.
What to Bring
You will need to bring the following documentation with you to your first visit:
- Current Proof of Address-an official item that has been mailed to you within the last 30 days; , a rent receipt or a utility bill make good address proof documents. Remember it must be dated within the past 30 days. (Junk mail is not considered valid proof.)
- Current Proof of Income-pay stubs for the past 30 days, an award letter from SS or SSI/SSD, if others are helping you pay your expenses an affidavit of income assistance will be REQUIRED AND VERIFIED, all of these are good proof documents and will need to be provided for each working adult in the household.
- Social Security Cards or Birth Certificates for each person in your Household. Individuals may not be added to the family record without documentation.
- A Photo ID is required for all adults receiving services.
*Every six months an evaluation and update is conducted to see how our services have helped and to seek ways to increase self-reliance. On these visits, HNS staff will ask to see all of the documents provided on the first visit. This process will also ensure that all members listed on the family record are still residing in the household.
EVALUATION & UPDATE
An evaluation and update appointment will be conducted every six months to see how our services have helped you/your family, and to identify ways to increase self-reliance. During these visits, an HNS caseworker will ask to see all of the documents that you provided on your first visit. This process will also verify that all members listed on the family record are still residing in the household, and if not, then the household file will be updated.
HNS collects data to support our work. We track client progress, and guide them along their path. We use multiple assessment tools to determine their level of satisfaction. On an average, 90% of clients report on their six month update that their immediate needs had been met by receiving services at HNS. More than 60% of our clients maintained or improved their living situation on a long-term basis.
If you are someone who likes numbers, we’ve got them to share!