HNS provides life-stabilizing emergency and basic need services.
The Basics
- Food baskets: a week’s supply of groceries based on family size
-
Utility assistance
-
Prescription assistance
-
Gas vouchers and bus tokens for medical or job related appointments (must be able to confirm)
-
Clothing & Household needs: clean, gently used and seasonal clothing and shoes, bedding and small household items
*All services are considered on a case by case basis and eligibility is determined by HNS guidelines and based on availability of funds and resources.
HNS also provides services that help to support the whole person in their time of need including:
- Holiday programs
- Educational programs on finances, parenting skills, cooking skills
- Shelter programs
- Advocacy and navigation assistance
- Special programs for children: Back-to-school event, birthday closet, Christmas store
Your First Visit to HNS
What to Bring
You will need to bring the following with you to your first visit:
- Current Proof of Address: An official item that has been mailed to you within the last 30 days; a rent receipt or a utility bill make good address proof documents. Junk mail is not considered valid proof.
- Current Proof of Income: Includes any and all of the following that apply for all adults living in the household: pay stubs for the past 30 days, an award letter from SS or SSI/SSD; if you are receiving financial assistance from other people or organizations to pay your expenses, an affidavit of income assistance will be required and verified.
- Social security cards or birth certificates for each person in your household.
- A Photo ID for all adults receiving services.
HNS establishes and maintains a household file for every client/client family that we serve.
Service Hours
LOVELAND: 970.667.4939
Monday-Thursday
9:00am to 4:00pm
1st Thursday of the month: Noon to 7:00pm
*Last client seen 30 minutes prior to closing
BERTHOUD: 970.532.0161
Tuesday and Thursday
9:00am to 4:00pm
1st Tuesday of the month: 9:00am to 7:00pm

Evaluation and Update
An evaluation and update appointment will be conducted every six months to see how our services have helped you/your family, and to identify ways to increase self-reliance. During these visits, an HNS caseworker will ask to see all of the documents that you provided on your first visit. This process will also verify that all members listed on the family record are still residing in the household, and if not, then the household file will be updated.